0439 054 620 info@therecoveryclinic.com.au

Frequently asked questions

Starting therapy can be an exciting but challenging experience.

We’re here to answer your questions to make this experience as smooth as possible for you. Here are our frequently asked questions. If you have further questions please don’t hesitate to reach out to us.

Everyone from every walk of life has something we would like to change or work on. We all struggle with something, whether that’s negative thoughts, intrusive thoughts, self harm, substance abuse, poor choices, anxiety and depression, PTSD, complex relationships or communication difficulties.

We believe that all of these struggles have a root cause and are not part of who we are. There is always a reason, and together, we can find and deal with the root cause of your struggles, instead of just teaching you how to manage them. We can then teach you strategies to maintain a healthy mind, and have the tools to be able to deal with any struggles that may arise in the future.

Our initial appointment is all about us getting to know each other. It is an initial chat that will cover a bit about ourselves, our background, experiences and what we do. The next part of the appointment will be about you, your experiences, why you have attended and what you would like to achieve by coming in. We will be happy to answer any of your questions you may have.

No, you do not need a referral to come and see us. The only time you would need a referral is if you would like to claim the Medicare rebate for yourself. You are welcome to come and see us privately at any time.

Everyone who has a valid mental health care plan from their GP is eligible for a Medicare Rebate under the Better Access Scheme. You are entitled to 10 sessions per calendar year. The current rebate differs depending on what kind of clinician you would like to see. We can discuss this at your first appointment or feel free to send a message or call and we can run you through the different rebate options.

All you need to do to access the rebate is to visit your GP for a mental health appointment and they will ask you a few questions about how you may be feeling, and then give you your mental health care plan, which you can then either bring along to your appointment with us or get your GP reception to fax it through to us.

Yes, we offer video, phone and face to face appointments. We also offer a few late night and weekend appointments to make it easier for those who need to attend therapy outside of the traditional working hours.

A typical session goes for 50 minutes. However, an initial appointment can sometimes go for longer if there is a lot to chat about. We can offer double appointments for those who like a bit more time or who travel far to see us. or those who would prefer to do an activity based therapy session.